Who operates this store?
Gi Map Test is an online testing service. U.S. orders are sold by Real Health Diagnostics USA Inc., and Canadian orders are sold by Real Health Diagnostics inc. Our Canadian company provides shared customer support. We help customers order a GI-MAP™ collection kit, understand the ordering steps, and find support for shipping and results delivery.
Our company and founder
Gi Map Test is part of the Real Health Diagnostics group. Read more about Real Health Diagnostics and meet our founder, Madison Ordway, FDN-P.
Who performs the test?
Diagnostic Solutions Laboratory performs the laboratory analysis. Gi Map Test is an independent service, not the laboratory, and is not affiliated with or endorsed by Diagnostic Solutions Laboratory. Required lab orders are arranged through independently contracted, authorized practitioners.
What your order includes
Your test purchase includes the collection kit, the required practitioner ordering step, laboratory analysis, and your results report. A personalized Optional practitioner review is a separate, optional service. See current prices and what is included before ordering.
You collect the sample at home and follow the instructions supplied with your kit. The lab’s standard processing time is 10–16 business days from the date it receives your sample. Once testing is complete and the lab releases your results to us, we typically need an additional 1–3 business days to process and email them to you. A report provides information for discussion with a qualified healthcare professional; it is not a diagnosis or a promise of a health outcome.
Availability and shipping
This store offers US ordering in eligible states. We cannot process orders for residents of New York, New Jersey, or Rhode Island. Free outbound shipping applies within the eligible U.S. service area. Puerto Rico has a US$50 outbound shipping charge per physical lab test, shown before payment. For delivery in Canada, order through our dedicated Canadian store, where domestic Canadian shipping is included in the displayed price. Return shipping exceptions are explained in the shipping policy.
Help before and after purchase
Our support page explains how to contact the team about an order, kit, or report. Read the refund policy and terms of service for the purchase conditions. For medical questions or treatment decisions, contact your licensed healthcare provider.